Please inspect your order upon receipt and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Unfortunately, we cannot accept returns or refunds due to the nature of the items being personal items. Exchanges We do not except exchange or change of mind on items once an order has been shipped. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not for damaged items. If approved, you’ll be automatically refunded on your original payment method.