Shipping Policy
Shipping Policy Content
Refund Policy
Refund Policy Content
Store Policy
Shipping Policy
Our order processing time is 2-4 business days. We ship using Australia Post standard post. Shipping is estimated to take 7-10 business days, depending on location. Australia Post has reported delays that may effect this estimation.Do you ship to Tasmania and Western Australia?
We do ship to Tasmania and Western Australia but some mixes will be altered to meet Biosecurity requirements.Stolen Goods
We are not liable for stolen packages.
PLEASE NOTE WA AND TAS BUYERS: There are quarantine regulations with sending seeds to these parts of Australia. A $39.50 fee may be charged if your package is inspected. Bee Kind Australia accepts no liability for this fee.
Refund and Returns Policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted:- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery